Privacy Policy

Flower Valley Boutique
Last updated: May 2026

 

 

1. Introduction

This Privacy Policy describes how Flower Valley Boutique (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with us.

By using our website and services, you agree to the terms of this Privacy Policy.

 

 

2. Information We Collect

We collect personal information necessary to provide our services, including:

a) Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Messages sent through contact forms

b) Automatically collected information:

  • IP address
  • Browser and device information
  • Pages visited and interactions on the website

This data is collected using cookies and similar technologies.

 

 

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide delivery services
  • Communicate with you about orders or inquiries
  • Send updates or promotions (only if you opt in)
  • Improve our website and services
  • Prevent fraud and ensure security

 

 

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features of the website may not function properly.

 

 

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Delivery and logistics providers
  • Website hosting and technical services (e.g., WooCommerce, hosting provider)
  • Marketing tools (only if consent is given)

These providers are required to protect your information.

 

 

6. Data Storage and Security

Your personal information is stored securely and protected using appropriate safeguards.

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

 

 

7. Retention of Information

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

 

 

8. Your Rights (Canada / Ontario – PIPEDA)

Under Canadian privacy laws, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for marketing communications
  • Request deletion of your data (where applicable)

To exercise your rights, contact us using the details below.

 

 

9. Email Marketing

You may receive promotional emails only if you opt in.

You can unsubscribe at any time by clicking the “unsubscribe” link in emails.

 

 

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies separately.

 

 

11. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

 

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.